Returns & Exchanges

At Dummy Vapes, we strive to ensure your satisfaction with every purchase. If you receive a defective or incorrect item, our 30-day return policy provides a streamlined process for replacements or store credit.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Verification

  Attach clear photos or a short video of the product and its packaging to help our team verify the defect or shipping error.

• 3.
  Return Authorization

  Once approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on where to send the item.

• 4.
  Resolution

  After we receive and inspect your return, we will process your replacement or issue store credit within 5-7 business days.